Privacy Policy
Kings of Hotshots & Boxtrucks · Last updated: October 2, 2026
This Privacy Policy explains how Kings of Hotshots & Boxtrucks ("we", "us", "our") collects, uses and protects information when you contact us or use our website and platform at kingsofloads.com (the "Kings of Loads" platform), including when you message us on Facebook, Instagram or WhatsApp, or call us by phone.
1. Information we collect
- Messages you send us on social media. When you message our Facebook Page, our Instagram account or our WhatsApp number, we receive your public profile name, username or profile ID (and, for WhatsApp, your phone number), the content of your messages and attachments, and the date and time they were sent. We also keep the replies we send you.
- Phone calls. When you call us, we receive your phone number, the time and length of the call and which of our team members answered. Calls may be recorded and may be summarized by our phone provider's AI note-taking feature.
- Information you give us directly. If you apply to drive with us or create an account on our platform, we collect the details you provide, such as your name, contact information, and documents required for driver onboarding and compliance.
- Technical information. When you use our website, our servers record basic technical data such as your IP address, browser type and the pages requested, for security and troubleshooting.
2. How we use your information
- To reply to your messages and calls, and to follow up on your enquiry.
- To recruit and onboard drivers and owner-operators, and to manage our working relationship with them.
- To keep a record of our conversations so any member of our team can help you.
- To operate, secure and improve our platform, and to meet our legal and regulatory obligations.
We do not sell your personal information, and we do not use your messages for advertising.
3. Data from Meta platforms (Facebook, Instagram, WhatsApp)
Our platform connects to Meta's official APIs only to receive and display the messages people send to our own business accounts, so our recruiting team can respond to them. We use this data only for that purpose. We do not transfer it to data brokers or advertising networks, and we do not use it to build profiles of people who have not contacted us.
4. Who we share information with
We share information only with service providers that help us run our business, and only as needed for them to provide their service:
- Meta Platforms (Facebook, Instagram, WhatsApp), which delivers the messages you send us;
- RingCentral, our phone system provider;
- Amazon Web Services, which hosts our platform and stores its data.
We may also disclose information if required by law, or to protect our rights, our users or the public.
5. How long we keep information
We keep conversation and lead records for as long as they are needed for recruitment and our business records, or until you ask us to delete them, unless we are required by law to keep them longer.
6. How we protect information
Access to our platform requires an authenticated account and is limited to our staff by role. Data is transmitted over encrypted (HTTPS) connections, and stored files are kept in private storage.
7. Your choices and rights
You can ask us to access, correct or delete the personal information we hold about you at any time. See our Data Deletion Instructions, or email us at info@kingsofhotshots.com. You can also stop messaging us at any time, or block our accounts on the platform you used.
8. Children
Our services are intended for adults and are not directed at children under 18. We do not knowingly collect information from children.
9. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top shows when it last changed.
10. Contact us
Kings of Hotshots & Boxtrucks
Email: info@kingsofhotshots.com